Return & Refund Policy

At Health Wise Academy, we are committed to transparency and your well-being. Please read our refund and return policy carefully before enrolling in any of our services.

  • Provide medical clearance before & after program completion
  • 100% adherence to prescribed exercises & movement protocols
  • Submit weekly biometric tracking & performance data
  • Proof of equipment usage
  • Follow recovery & injury prevention protocols
  • 95% attendance in trainer/physio sessions
  • Complete pre & post psychological assessments
  • 100% attendance in therapy/counseling sessions
  • Daily completion of therapeutic homework
  • Medication compliance (if prescribed)
  • Use coping strategies & emergency protocols
  • Engage family/friends in process (documented)
  • 100% adherence to meal plans & dietary guidelines
  • Maintain detailed food logs for 45 days
  • Purchase & consume recommended supplements
  • Provide before & after lab results
  • Attend cooking classes or show meal prep skills
  • Follow approved shopping lists without substitution
  • Engage in all prescribed alternative therapies
  • Implement lifestyle changes (sleep, stress, environment)
  • Participate in energy healing & mindfulness practices
  • Use only prescribed natural remedies
  • Complete body awareness & breathwork exercises
  • Attend sessions with multiple holistic practitioners
  • Complete all screenings & preventive exams
  • Address all risk factors with prescribed interventions
  • Follow vaccination & preventive recommendations
  • Provide family medical history & predisposition info
  • Modify living/work environment per guidelines
  • Sustained lifestyle changes for minimum 60 days

Applies to all services:

  • Service charges & fees are NON-REFUNDABLE
  • Refund request between 30–45 days of start date
  • Submit progress photos, logs, lab results & attendance
  • Independent verification of results required
  • No external treatments, medications, or programs allowed
  • Maintain full communication & compliance
  • Pass all online modules with minimum 85% score
  • Refunds only where legally enforceable
  • Submit refund requests via official portal
  • Processing time: 30–45 working days
  • Refunds issued via original payment method
  • Partial refunds not available
  • Multiple services considered as one program
  • Charges, fees & setup costs are NON-REFUNDABLE
  • False documentation disqualifies refund eligibility
  • Refund decisions are final & non-appealable
  • Negative public reviews before refund process forfeits eligibility
  • By enrolling, you agree to all policy conditions