Return & Refund Policy
At Health Wise Academy, we are committed to transparency and your well-being. Please read our refund and return policy carefully before enrolling in any of our services.
- Provide medical clearance before & after program completion
- 100% adherence to prescribed exercises & movement protocols
- Submit weekly biometric tracking & performance data
- Proof of equipment usage
- Follow recovery & injury prevention protocols
- 95% attendance in trainer/physio sessions
- Complete pre & post psychological assessments
- 100% attendance in therapy/counseling sessions
- Daily completion of therapeutic homework
- Medication compliance (if prescribed)
- Use coping strategies & emergency protocols
- Engage family/friends in process (documented)
- 100% adherence to meal plans & dietary guidelines
- Maintain detailed food logs for 45 days
- Purchase & consume recommended supplements
- Provide before & after lab results
- Attend cooking classes or show meal prep skills
- Follow approved shopping lists without substitution
- Engage in all prescribed alternative therapies
- Implement lifestyle changes (sleep, stress, environment)
- Participate in energy healing & mindfulness practices
- Use only prescribed natural remedies
- Complete body awareness & breathwork exercises
- Attend sessions with multiple holistic practitioners
- Complete all screenings & preventive exams
- Address all risk factors with prescribed interventions
- Follow vaccination & preventive recommendations
- Provide family medical history & predisposition info
- Modify living/work environment per guidelines
- Sustained lifestyle changes for minimum 60 days
Applies to all services:
- Service charges & fees are NON-REFUNDABLE
- Refund request between 30–45 days of start date
- Submit progress photos, logs, lab results & attendance
- Independent verification of results required
- No external treatments, medications, or programs allowed
- Maintain full communication & compliance
- Pass all online modules with minimum 85% score
- Refunds only where legally enforceable
- Submit refund requests via official portal
- Processing time: 30–45 working days
- Refunds issued via original payment method
- Partial refunds not available
- Multiple services considered as one program
- Charges, fees & setup costs are NON-REFUNDABLE
- False documentation disqualifies refund eligibility
- Refund decisions are final & non-appealable
- Negative public reviews before refund process forfeits eligibility
- By enrolling, you agree to all policy conditions